๐Ÿ”’ OFFICIAL DOCUMENT

Mr Coin88 Privacy Policy โ€“ Malaysia Personal Data Protection

At mr coin88, we take the privacy and security of your personal data very seriously. This document clearly explains how we collect, use, store, and protect your information as a member of our platform.

Last updated: 1 June 2026  |  Effective immediately
High-Level Data Protection
mr coin88 uses 256-bit SSL encryption for all data transmitted between your device and our servers. Personal data is stored in an environment protected by layered firewalls and strict access controls.
Not Sold to Third Parties
Your personal information is never sold, rented, or traded to any third party for their own marketing purposes. Your data is used solely to provide you with a better mr coin88 experience.
Full Control in Your Hands
As an mr coin88 member, you have full rights to access, correct, download, and delete your personal data. We provide easy-to-use tools within your account to manage your own privacy preferences.
PDPA Legal Compliance
The mr coin88 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards, ensuring your rights as an individual are fully protected.
Flexible Marketing Options
You may opt in or out of marketing communications from mr coin88 at any time through your account settings or by contacting our support team, with no impact on your core services.
Clear Data Retention Periods
mr coin88 retains your personal data only for as long as necessary for the stated purposes, or as required by law. Once that period has elapsed, data is securely deleted or anonymised.

Our Privacy Commitment: Mr coin88 respects the privacy rights of every member. This Policy transparently explains how we handle your personal data. Should you have any questions, our support team is available 24/7.

1

Introduction

This Privacy Policy ("Policy") describes how mr coin88 ("we", "our platform") collects, processes, stores, and protects the personal data you provide to us when using our website, mobile application, or any services offered by mr coin88.

As an online betting and casino platform operating exclusively for the Malaysian market, mr coin88 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We treat the security of your personal information with the same rigour as we treat the security of your funds โ€” to the highest standard, without compromise.

By registering an account with mr coin88 or continuing to use our services, you agree to the data collection and usage practices described in this Privacy Policy. Please read this document carefully and contact us if any section is unclear or if you have further questions.

2

Information We Collect

Mr coin88 collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect:

A. Information You Provide Directly

  • Identification Data: Full name as per MyKad, MyKad number, date of birth, gender, nationality
  • Contact Data: Active Malaysian phone number, email address, mailing address
  • Financial Data: Bank account name and number, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), deposit and withdrawal transaction history in RM
  • Verification Documents: MyKad copy, utility bills, bank statements (for KYC requirements)
  • Account Information: Username, password (stored in encrypted form), account preferences

B. Information Collected Automatically

  • Device Data: Device type, operating system, IMEI number (where applicable), screen resolution
  • Network Data: IP address, internet service provider name, approximate location based on IP
  • Usage Data: Pages visited, games played, session duration, buttons clicked, access date and time
  • Technical Data: Browser type, browser language, cookies, and session identifiers
Data Category Primary Purpose Mandatory / Optional
Identity Verification Identity Verification & KYC Mandatory
Contact Data Communication & Support Mandatory
Financial Data Processing deposits & withdrawals Mandatory
Gaming Activity Data Account management & security Automatic
Marketing Preferences Promotional communications Optional
3

How We Use Your Data

Mr coin88 uses your personal data only for legitimate purposes directly related to the provision of our platform services. We will never use your data beyond the scope described here without obtaining your additional consent.

  • Service Provision: To process account registration, verify identity, handle deposits and withdrawals in MYR, and grant you access to all games and features on the mr coin88 platform
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, unauthorised access, and any misuse of the platform
  • Legal Compliance: To fulfil legal obligations, including AML (Anti-Money Laundering), KYC (Know Your Customer) requirements, and reporting to authorities as required by law
  • Customer Support: To help you resolve technical issues, account enquiries, or complaints via live chat or email
  • Platform Improvements: To analyse usage patterns and improve the design, performance, and features of the mr coin88 platform based on the real needs of Malaysian users
  • Marketing Communications: To send information about new bonuses, promotions, and special offers from mr coin88 โ€” only if you have consented to receive them
  • VIP & Rewards Programme: To manage the membership programme, calculate reward points, and provide VIP benefits based on your activity history

Data Minimisation Principle: mr coin88 only collects data necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate the platform.

4

Data Sharing with Third Parties

Mr coin88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. However, in the course of operating our platform, there are certain situations where your data may be shared with the following parties, all subject to strict data protection agreements:

  • Payment Service Providers: To process financial transactions, the necessary data is shared with providers such as DuitNow, FPX, and e-wallet platforms (Touch 'n Go, GrabPay, Boost, ShopeePay). Such sharing is kept to a minimum and limited strictly to what is required to complete the transaction
  • Game Software Providers: Your username and session data are shared with Live Casino and slots game providers to enable gameplay. Your full identity is never disclosed to these game providers.
  • Identity Verification Services: For KYC purposes, certain identity data may be verified through licensed third-party verification systems
  • Legal Authorities: Required information will be provided to Malaysian authorities or relevant international bodies when mandated by a valid court order or applicable legal provision
  • Professional Advisors: In cases involving legal proceedings or audits, relevant information may be shared with lawyers, accountants, or auditors who are bound by professional confidentiality obligations

All third parties receiving data from mr coin88 are required to uphold data protection standards at least equivalent to this policy and are not permitted to use that data for any other purpose.

5

Data Security

Protecting your personal data is mr coin88's top priority. We implement comprehensive layers of technical and organisational safeguards to keep your data secure from unauthorised access, modification, disclosure, or destruction:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and mr coin88's servers is encrypted using industry-standard security protocols
  • Encrypted Storage: Sensitive data, including passwords and financial information, is stored in encrypted form using irreversible hashing algorithms
  • Strict Access Control: Only staff with a legitimate business need are permitted to access members' personal data, and all access is logged and monitored
  • 24/7 Monitoring: mr coin88's security systems are continuously monitored to detect any anomalies or intrusion attempts.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities.
  • Fund Segregation: Member funds are held separately from the company's operational accounts in licensed Malaysian banking institutions

That said, no security system can be guaranteed 100% secure against all threats. You also play an important role in keeping your account safe โ€” please use a strong password, do not share your login details, and report to us immediately if you suspect any suspicious activity on your account.

6

Cookies & Tracking Technologies

Mr coin88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their respective purposes:

Essential Cookies Performance Cookies Functional Cookies Analytics Cookies
  • Essential Cookies (Required): Required for core platform functions such as maintaining your login session, remembering your language preferences, and ensuring financial transactions are processed securely. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the mr coin88 platform โ€” such as the most frequently visited pages and page load times โ€” to help us improve platform performance
  • Functional Cookies: Allows the platform to remember your preferences โ€” such as odds display settings, language format, and notification preferences โ€” for a more personalised experience
  • Analytics Cookies: Helping us understand how members use the platform as a whole, so we can make better product decisions. This data is aggregated and cannot be used to identify any individual.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of some mr coin88 platform features.

7

Your Rights Over Personal Data

As an individual whose data we process, you have certain rights under applicable data protection laws. mr coin88 is committed to respecting and facilitating the exercise of these rights:

Right of Access Request a copy of the personal data we hold about you via our support email.
Right to Rectification Correct any inaccurate or incomplete information in your account at any time.
Right to Erasure Request deletion of your personal data, provided there is no legal obligation requiring us to retain it.
Right to Data Portability Receive your data in a structured, machine-readable format upon request.
Right to Restriction Request that we restrict the processing of your data under certain agreed circumstances.
Right to Object Object to the processing of your data for direct marketing purposes at any time, without providing a reason.

To exercise any of the above rights, please contact the mr coin88 Privacy Officer by email at privacy@mrcoin88.run. We will respond to your request within 30 business days. For complex requests, this period may be extended to up to 60 days, and you will be notified accordingly.

Certain rights may be limited under specific circumstances โ€” for example, we are unable to delete transaction records required for AML legal compliance or court orders.

8

Children's Data Protection

The mr coin88 platform is for adults aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

We employ an age verification system during the registration process and reserve the right to request proof of age (such as a MyKad) at any time. Should we find that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes a child under your care has registered on mr coin88, please contact us immediately at privacy@mrcoin88.run and we will handle the matter with the utmost priority.

9

Cross-Border Data Transfers

In the course of operating our online betting platform, some of your personal data may be transferred to and stored on servers located outside Malaysia. This occurs primarily in the context of cloud infrastructure providers and certain game software providers that operate internationally.

Mr coin88 ensures that all cross-border data transfers comply with the following conditions:

  • The recipient country or region maintains internationally recognised data protection standards
  • Appropriate data transfer agreements have been established with the receiving party, including standard data protection clauses
  • Transfers are made solely for the purposes stated in this Privacy Policy and for no other purpose
  • All transfers are audited and documented to ensure ongoing compliance
10

Links to Other Websites

The mr coin88 platform may contain links or references to third-party websites or services. This Privacy Policy applies only to data collected and processed by mr coin88 itself and does not cover the privacy practices of any third-party websites or services you may access through our platform.

We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of each website you visit separately.

11

Data Retention Period

Mr coin88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

Data Type Retention Period
Active account information (name, email, phone number) Throughout the active account period + 5 years after closure
Financial transaction records (deposits/withdrawals RM) Minimum 7 years (AML requirement)
KYC documents (MyKad, bank statements) 5 years after account closure
Game activity logs 3 years after session ends
Customer support communication logs 3 years from the date of communication
Cookie data (non-essential) Up to 13 months from the date of placement

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any individual.

12

Privacy Policy Amendments

Mr coin88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technology we use. The latest version of the Privacy Policy will always be available on our website, with the most recent update date clearly stated at the top of the document.

For material amendments โ€” that is, changes that significantly affect how we use your data โ€” we will provide reasonable notice through:

  • Email to the address registered to your account
  • A pop-up notification when you log in to the mr coin88 platform for the first time after the amendment
  • A prominent notice on the platform's homepage at least 14 days before any amendments take effect

Continued use of the mr coin88 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the procedure described in the Your Rights section above.

13

Contact Our Privacy Officer

Mr coin88 has appointed a Data Privacy Officer responsible for ensuring our platform complies with all applicable data protection requirements and serving as the primary point of contact for all privacy-related matters.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us at:

  • Privacy Officer Email: privacy@mrcoin88.run
  • General Support Email: support@mrcoin88.run
  • Live Chat: Available 24/7 directly within the mr coin88 platform (in Bahasa Malaysia)

We are committed to responding to all privacy enquiries within 5 business days. Formal complaints will be handled within 30 days, with a possible extension of up to 60 days for complex cases with appropriate notification.

If you are dissatisfied with how mr coin88 handles your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory body.

Acceptance of Privacy Policy

By registering for or using mr coin88's services, you confirm that you have read, understood, and agree to this Privacy Policy. If you have any questions, our team is available 24/7.

YOUR PRIVACY IS PROTECTED โ€” START PLAYING WITH CONFIDENCE

Your Data Is Safe at Mr Coin88 โ€” Register & Enjoy Malaysia's Best Games

We take your privacy seriously. Enjoy Live Casino, slots, football, cricket, e-sports, and lottery with complete peace of mind โ€” your data is protected every step of the way.

Deposit via Touch 'n Go ยท GrabPay ยท DuitNow ยท FPX ยท Boost ยท ShopeePay  |  Minimum RM10

Secure Payment Methods

All transactions in Malaysian Ringgit (MYR) are processed through secure, recognised payment channels in Malaysia.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks Bank Transfer
Responsible Gaming & Data Protection

Mr coin88 is strictly for users aged 18 and above. We safeguard your personal data while delivering a safe gaming experience. For information on responsible gambling, visit Responsible Gaming. For privacy complaints, email us at privacy@mrcoin88.run.

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